Abstract
Technostress is an important by-product of information and communicationtechnologies (ICT). The technostress literature suggests focusing onspecific dimensions of technostress, such as techno-overload, whichdescribes when ICT usage demands to work faster and longer. However,only a few studies have dealt with the technostress of small businessowners, let alone techno-overload. This is surprising since work overloadin general has been identified as an important dimension of job stress forsmall business owners, and technostress has been identified as an importantimpediment for workers in general. The aim of the current study is toinvestigate the effect of techno-overload on well-being outcomes (asa composite measure consisting of physical well-being, mental well-being, sleep quality, burnout, and loneliness) using three data sets ofFrench small business owners. Our results indicate a strong negativecorrelation between techno-overload and our composite measure of well-being for all three data sets. We interpret our findings for several differentdisciplines: information systems, small business owners and entrepreneurship,health and well-being, psychology and organization studies. Ourdata also allow for the identification of contextual effects – the COVID-19 pandemic – since one survey was conducted before, one at the start of,and one during the pandemic.