Abstract
Purpose This paper aims to address the challenges faced by the cheese industry, particularly concerning the preservation and transfer of traditional cheesemaking knowledge. It emphasises the need for innovative solutions in sustainably managing knowledge and skills amidst changing demographic and technological landscapes. Design/methodology/approach Our approach consists of developing and implementing a digital tool, the cheese eK-Book, which is designed to capture, structure and disseminate cheesemaking knowledge. This tool is based on a semantic network and is accessible via smartphones and tablets and aims to facilitate continuous learning, knowledge transfer and collaboration across diverse stakeholders in the cheese production sector. Findings The study highlights several critical findings. Traditional cheesemaking knowledge is currently at risk due to a number of factors, including the ageing of skilled workers, a lack of succession planning and pressures from globalisation and industrialisation. The European dairy sector is evolving towards more specialised and automated production, requiring a skilled workforce capable of adapting to these changes. There is a significant gap between traditional cheese makers and research institutions, hindering the adoption of new technologies and best practices. The cheese eK-Book offers a promising solution to these challenges by preserving knowledge, supporting continuous learning and enhancing collaboration between industry stakeholders and educational/research institutions. The tool facilitates access to scientific knowledge, promotes work–life balance by offering a range of flexible learning opportunities and supports tailored training programmes based on individual users’ needs. Originality/value This article contributes original insights by proposing a comprehensive digital solution tailored to the specific, current needs of the cheese industry. By integrating modern technology with traditional knowledge, the cheese eK-Book not only preserves expertise but also fosters innovation and sustainability within the sector. It bridges the gap between practical cheesemaking skills and contemporary scientific understanding, addressing critical challenges such as knowledge retention, succession planning and workforce development in a rapidly evolving industry landscape. The strength of the Cheese eK-Book lies in its capacity to communicate knowledge, traditions and teachings across generations. This transfer of knowledge and skills plays a crucial role in preserving heritage and fostering connections across different generations within a community.