Abstract
The development and sustainability of an organization depends on its ability to provide excellence to final user. The question of management and performance arises within all kinds of organizations, whether public or private, it has become a human and social activity that carries many issues impacted by global changes. Higher education institutions (HEI) are no exception to this reality, faced with a hyper-competitive world. The reflection on teaching stems from several points of view, its polymorphic nature makes the task complex and difficult, today, universities are faced with major challenges, among other things to respond to their internal and external stakeholders which are becoming more and more demanding in terms of quality of education and employability. The privileged point in this work is the evaluation of the performances of the HR, the evaluation of the quality, the culture of the result in the reality of the Moroccan university.The choice of this subject came up; after a period of reflection; due to double pressure. First, the pressure of public opinion, which has moved from the passive stage to that of an actor demanding results. Second, cost pressure, higher education in Morocco absorbs one of the largest budgets.