Résumé
Once the tool was legitimate in the funders' eyes (balanced presentation of performance, organization into four dimensions, renown of the tool and reputation of the researchers putting it into place), the incubator managers insisted on reducing the risks related to excessive focus on short-term economic indicators, which they thought could have adverse effects (e.g., encouraging the creation of unviable companies). [...]the final contents of the BSC were considerably modified by each of the incubators to enable more appropriate control, and previously unstated strategies emerged from this transformation. At the theoretical level, we exhibit the multidimensional characteristics of the incubators performance measurement (Schwartz and Göthner, 2009). [...]as the incubator managers pointed out, an excessive focus on the economic dimension generates short-term oriented practices (Alsos et al., 2011). [...]this research-intervention clearly indicates that incubator managers need to appropriate their performance measurement instrument and adapt it to their local needs.