Résumé
Experiences in e-learning are more and more recurrent. However few studies try to go beyond an experimental level and apply the concept to a whole academic class of students. The integration of e-learning in a pedagogical program requires analyzing its performance not only from learners and instructors point of view, but also from the strategic perspective of the institution. The first part of this article presents a literature review from which we propose a theoretical model. In the second part we analyse the case of Montpellier Business School. More than 400 students filled in a questionnaire about their utilisation of the e-learning platform answers were collected. The main result of this paper shows, among other things, the main interest of broadening e-learning performance assessment in order to include upstream objectives of the institution itself.