Hirschman’s “Exit, voice, loyalty” model applied to open source: understanding community reaction to business model evolution

Amel Charleux; Anne Mione; Robert Viseur

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Hirschman’s “Exit, voice, loyalty” model applied to open source: understanding community reaction to business model evolution

Amel Charleux, Anne Mione et Robert Viseur

European Academy of Management (Wintherthur, Switzerland, 15/06/2022–17/06/2022)

Résumé

fork

Hirschman

open source community

business model evolution

In this contribution, we show how the evolution of an open source business model requires the adhesion of the community and an alignment of the different stakeholders perspectives.We analyze the ecosystem of a 20-year-old Learning Management System and describe the different steps that led to two forks. Using the Hirschman’s loyalty, voice and exit mechanisms we conclude on recommendations for external contributor’s management and on a discussionon how these mechanisms could be completed for the open source sector with fork and apathy.

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Titre: Hirschman’s “Exit, voice, loyalty” model applied to open source: understanding community reaction to business model evolution
Créateurs - sans rôle: Amel Charleux - Université de Montpellier, Montpellier Recherche en Management - MRM
Anne Mione - Université de Montpellier, Montpellier Recherche en Management - MRM
Robert Viseur - University of Mons
Colloque: European Academy of Management (Wintherthur, Switzerland, 15/06/2022–17/06/2022)
Identifiants: 99103718009311
Unité académique: Montpellier Recherche en Management - MRM
Langue: English
Type de ressource: Conference proceeding
Champs locaux: halshs-03951177