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Emotional behaviors in successful and failed sales interactions: A qualitative study based on a C.I.T. survey
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Emotional behaviors in successful and failed sales interactions: A qualitative study based on a C.I.T. survey

Michel Klein, Fanny Poujol, Bruno Lussier et Christophe Fournier
National Conference in Sales Management (NCSM) (Norfolk, United States, 01/04/2020)

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