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Assisting e-patients in an Ask the Doctor Service
Acte de colloque   Open Access

Assisting e-patients in an Ask the Doctor Service

Amine Abdaoui, Jérôme Azé, Sandra Bringay et Pascal Poncelet
26th Medical Informatics Europe Conference, Vol.Digital healthcare empowering Europeans
MIE: Medical Informatics Europe (Madrid, Spain, 27/05/2015–29/05/2015)
2015

Résumé

text categorization recommender systems Health forums
Ask the doctor services are personalized forums allowing patients to ask questions directly to doctors. Usually, patients must choose the most appropriate category for their question among lots of categories to be redirected to the most relevant physician. However, manual selection is tedious and error prone activity. In this work we propose to assist the patients in this task by recommending a short list of most appropriate categories.

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